Hawaii · Checked Against SSA's Locator October 1, 2026

Social Security Office in Hilo, HI

Where Is the Social Security Office in Hilo, HI?

The Hilo Social Security Office is in Hilo, at 111 E Puainako St, Suite 710, open Monday to Friday, 8:30 AM to 3:30 PM. The next closest is the Wailuku Social Security Office, about 124 miles away.

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Social Security Offices in Hilo

Other Offices Near Hilo

Straight-line distance from the center of Hilo (U.S. Census Gazetteer) to each office's address (U.S. Census Bureau geocoder). Office hours and phone numbers from SSA's office data, checked against SSA's Office Locator on October 1, 2026; confirm with SSA's Office Locator before you go.

Map of Social Security Offices Near Hilo

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Social Security office

Which Social Security Office Serves Your ZIP Code in Hilo?

SSA assigns Hilo's ZIP code, 96720, to the Hilo Social Security Office. SSA assigns offices by ZIP code, so the office to use is the one listed for your ZIP.

Social Security office assigned to each ZIP code in Hilo
ZIP codeOffice SSA assignsDistance
96720Hilo Social Security Office for ZIP code 9672011 miles

ZIP code 96720 goes to the Hilo Social Security Office, 111 E Puainako St, Suite 710, Hilo.

Assigned offices from SSA's Office Locator, looked up by ZIP code on October 1, 2026. ZIP codes are those whose area overlaps Hilo (U.S. Census Bureau, 2020 ZIP Code Tabulation Areas). Distance is straight-line, from the center of the ZIP code to the office.

Social Security Offices Near Areas Around Hilo

Where people in nearby communities go, and how far it is. Each area's office is the one SSA assigns to its ZIP codes.

Social Security Office Near Hawaiian Acres

Hawaiian Acres is about 11 miles south of central Hilo. SSA assigns its ZIP codes (96760 and 96771) to the Hilo Social Security Office at 111 E Puainako St, Suite 710, Hilo, open Monday to Friday, 8:30 AM to 3:30 PM.

Social Security Office Near Hawaiian Paradise Park

Hawaiian Paradise Park is about 10 miles southeast of central Hilo. SSA assigns its ZIP code, 96749, to the Hilo Social Security Office at 111 E Puainako St, Suite 710, Hilo, open Monday to Friday, 8:30 AM to 3:30 PM.

Social Security Office Near Orchidlands Estates

Orchidlands Estates is about 10 miles southeast of central Hilo. SSA assigns its ZIP code, 96749, to the Hilo Social Security Office at 111 E Puainako St, Suite 710, Hilo, open Monday to Friday, 8:30 AM to 3:30 PM.

Social Security Office Near Kurtistown

Kurtistown is about 7.1 miles south of central Hilo. SSA assigns its ZIP code, 96760, to the Hilo Social Security Office at 111 E Puainako St, Suite 710, Hilo, open Monday to Friday, 8:30 AM to 3:30 PM.

Social Security Office Near Keaau

Keaau is about 5.1 miles southeast of central Hilo. SSA assigns its ZIP code, 96749, to the Hilo Social Security Office at 111 E Puainako St, Suite 710, Hilo, open Monday to Friday, 8:30 AM to 3:30 PM.

How to Get an Appointment at the Hilo Social Security Office

SSA asks you to make an appointment before you visit an office. You can schedule one online on SSA's appointment page by answering a few questions; the appointment may be by phone or in person, and you can change or cancel it from the confirmation email or text.

To book by phone, call the Hilo Social Security Office at (855) 572-4860, or SSA's national number, 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday, 8 a.m. to 7 p.m. local time. Help is available in English, Spanish and other languages.

See office hours and appointments for the best times to call and visit.

Can You Skip the Trip?

You can often replace a card, update your address or get a benefit letter online with a my Social Security account. If you need to go in, check what to bring.

Social Security Offices Near Other Hawaii Cities

Frequently Asked Questions

Where Is the Social Security Office in Hilo?

Hilo Social Security Office: 111 E Puainako St, Suite 710, Hilo, HI 96720.

Which Social Security Office Serves My ZIP Code in Hilo?

SSA assigns Hilo's ZIP code, 96720, to the Hilo Social Security Office. SSA assigns offices by ZIP code, and the assigned office isn't always the closest one. Look up your ZIP code in the table on this page or in SSA's Office Locator.

What Are Social Security Office Hours Near Hilo?

The Hilo Social Security Office is open Monday to Friday, 8:30 AM to 3:30 PM, according to SSA's office data (checked against SSA's Office Locator on October 1, 2026). Offices close on weekends and federal holidays.

What Is the Phone Number for the Social Security Office Near Hilo?

SSA lists (855) 572-4860 for the Hilo Social Security Office. SSA's national number is 1-800-772-1213.

How Do I Make an Appointment at the Social Security Office in Hilo?

Schedule online on SSA's appointment page, where the appointment may be by phone or in person, or call the Hilo Social Security Office at (855) 572-4860 or SSA at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday, 8 a.m. to 7 p.m. local time. SSA asks you to make an appointment before visiting an office.

Every Social Security office in Hawaii

Sources

  1. Social Security Administration, field office and resident station data (updated March 9, 2026)
  2. SSA Office Locator (offices and ZIP code assignments, checked October 1, 2026)
  3. U.S. Census Bureau: geocoder, 2023 Gazetteer files and 2020 ZIP Code Tabulation Area relationship files
  4. SSA: Make an appointment
  5. SSA: Contact by phone
  6. SSA: Office locator guidance (appointments and Card Centers)

Independent site, not affiliated with the Social Security Administration. Office addresses, phone numbers and hours come from SSA's public office data. To apply for benefits or manage your record, go to SSA directly at ssa.gov.