How to Get an Appointment at the Richmond Social Security Office
SSA asks you to make an appointment before you visit an office. Schedule online on SSA's appointment page, where the appointment may be by phone or in person, or call this office at (866) 838-8945 or SSA at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday, 8 a.m. to 7 p.m. local time.
If you only need a new or replacement Social Security card or to update your personal information, SSA directs you to a Card Center where your ZIP code has one.
ZIP Codes the Richmond Office Serves
SSA assigns 18 ZIP codes to this office. If yours is listed, this is the office to use:
403124033640376403804038540402404034040440409404344044540447404564046040472404754048140486
From SSA's Office Locator, looked up by ZIP code on October 1, 2026.
Other Social Security Offices Near Richmond
Straight-line distance between office addresses (U.S. Census Bureau geocoder).
Video Appointments Near Richmond
SSA also meets people by video at partner sites. 3 sites are within 60 miles: Catholic Action Center (Cac) in Lexington (about 24 miles), Healthfirst Bluegrass in Lexington (about 24 miles) and New Life Day Center Facility (Nldc) in Lexington (about 25 miles). Ask the office whether a video appointment there fits your visit.
Richmond Social Security Office: Common Questions
What Are the Hours of the Richmond Social Security Office?
Monday to Friday, 9:00 AM to 4:00 PM, according to SSA's office data (updated March 9, 2026). Offices are closed on weekends and federal holidays. Check SSA's office closings page before you go.
Which ZIP Codes Does the Richmond Social Security Office Serve?
SSA's Office Locator assigns 18 ZIP codes to this office: 40312, 40336, 40376, 40380, 40385, 40402, 40403, 40404, 40409, 40434, 40445, 40447, 40456, 40460, 40472, 40475, 40481 and 40486. SSA assigns offices by ZIP code, so if yours is listed, this is your office.
What Is the Phone Number for the Richmond Social Security Office?
SSA lists (866) 838-8945 for this office and (833) 950-2524 as its fax number. SSA's national number is 1-800-772-1213.
Where Is the Richmond Social Security Office?
1060 Gibson Bay Drive, Richmond, KY 40475.
What Is the Closest Other Social Security Office to Richmond?
The Lexington Social Security Office in Lexington, KY is about 23 miles away, phone (866) 530-7754. The next closest is Danville Social Security Office, about 30 miles away.