New, lost, or stolen: How to get a new Medicare card

You’re scheduled for a medical checkup shortly, but you’ve misplaced your Medicare card. A misplaced Medicare card can cause a great deal of stress. You’re aware that your healthcare provider will want you to present your health insurance card at your visit; however, how can you obtain a replacement Medicare card if you’ve lost your original? Additionally, do you have time to obtain a replacement before the appointment? Fortunately, acquiring a Medicare replacement card is pretty straightforward, and there are even some steps you may take if you require one immediately. If you’re in need of a new card, continue reading to learn about your alternatives.

What You’ll Need to Complete the Replacement of Your Medicare Card 

Requesting a replacement Medicare card is a simple process. The documentation required to obtain the new card is significantly less complicated than, for example, requesting a new Social Security card. Essentially, the only evidence required is proof of identity when applying for a new card. The method through which you apply for your card has an effect on the type of documentation required.

If you request your card online via the website, all you need to do is log in to your account. Because you validated your identity when you created the account, no additional verification is necessary. This is one of the reasons you should always keep your account information and password secret and in a secure location. Once you’ve requested a replacement, it will be mailed to the address listed on your Social Security card.

Additionally, you can obtain a replacement card through your my Social Security account. If you choose this method, you will be required to give verification of your identity, including your full name, Social Security number, and address. Additionally, you may be requested for additional verification information, such as your birthplace or mother’s maiden name. Thus, the good news is that you do not need to assemble a mountain of papers in order to obtain a new Medicare card!

Is It Possible to Order a Replacement Medicare Card Online?

Yes! Indeed, this is the simplest method of obtaining a replacement card. You can request the new card in a few different methods online. The quickest method is to connect into your account. There, you can request a replacement card. While you wait for your new Medicare card to arrive in the mail, you can even print an official duplicate from your account.

If you need to update your mailing address, you must contact the Social Security Administration. You can update your address and obtain a new card by logging into your mySocialSecurity account at The process may take a little longer if you are changing your address. If you require the card sooner, Social Security can mail you a temporary letter confirming your Medicare benefits coverage within ten days. If you require immediate assistance, you must visit your local Social Security office.

The preceding paragraphs presume that you are enrolled in Original Medicare. If you have Medicare supplement insurance or a Medicare Advantage Plan, contact your insurance company for details on how to receive a replacement card. In many circumstances, you will still require a red, white, and blue Medicare health card regardless of whether you are enrolled in Medicare Part A, Part B, Part D, Medigap, or another company’s prescription drug plan. If you receive Railroad Retirement Board (RRB) benefits, you must contact them directly rather than the Social Security office to update your information.

Is It Possible To Obtain A Replacement Medicare Card From A Local Social Security Office?

Technically, no, but it is possible to come very close. If you find yourself in a scenario where you want replacement documents immediately, the best course of action is to visit your local Social Security Administration office. While a replacement card cannot be obtained straight from the office, you can obtain the next best thing.

By visiting your local office, you will not only be able to request your new card in person, but you will also be one step closer to receiving it. They can print you a temporary letter confirming your coverage until your replacement card arrives in the mail. Your replacement card should be mailed within 30 days, but in most circumstances, the printed letter will suffice until you receive your replacement card.

What Happens If My Local Office Is Closed As a Result of COVID-19?

You should be aware that due to the COVID-19 outbreak, local offices are presently closed. As a result, your only other choice aside from online assistance is to phone. The SSA can be reached toll-free at 800-772-1213. (TTY Users 800-325-0778). Certain local offices will allow appointments in certain instances, but only if your request cannot be completed online or over the phone. If you require an instant replacement Medicare card, your best choice is to print one from your online Medicare account.

To Request a Replacement Medicare Card, Who Do You Contact?

If you require a new card but do not require any changes to your information, contact the Centers for Medicare & Medicaid Services. Their complete contact information is available on their website. However, the Medicare phone number is simple to remember. Medicare’s toll-free number is simply 1-800-Medicare. Your new card can be requested over the phone and will be shipped to your address within 30 days. To update your address or other personal information, you must contact the Social Security Administration.


If you’re unable to locate your Medicare card, have no fear! Requesting a replacement is simpler than you may believe, and you have various possibilities. You can make a request online, by phone, or in person. While it may take up to 30 days to receive your new card, you can print an official copy from Medicare’s website or seek a temporary letter from the Social Security office confirming your coverage. In either case, you should have everything you need and your replacement card should arrive shortly. If you require a replacement card, you may begin the process today!